Privacy Policy
Welcome to our online platform. We are C&L Sepucci, a leading logistics and supply chain management company based at 2 GOLD ST NEW YORK 10038 NY. This Privacy Policy describes how we collect, use, and protect your personal data when you interact with our services, including our website, and outlines your rights in relation to that data. As a logistics and transportation services provider, we understand the critical importance of data security and privacy. We are committed to safeguarding the information entrusted to us and to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information to provide and improve our supply chain and logistics services. This includes:
- Personal Identification Information: This may include your name, company name, address, email address, phone number, and other contact details when you register for an account, request a quote, or contact us.
- Business Information: Details related to your logistics needs, such as shipment origins and destinations, cargo details, customs information, and other data necessary for transportation planning and execution.
- Technical Data: Information automatically collected when you visit our site, including IP address, browser type, operating system, and usage data such as pages viewed and time spent on our service. This helps us understand how our site is used and to improve its functionality.
- Communication Data: Records of your communications with us, including emails and customer service interactions.
- Transaction Data: Details about services you have purchased from us.
How We Use Your Information
Your information is primarily used to provide and enhance our supply chain and logistics services. Specifically, we use your data to:
- Provide Services: To process your requests, manage shipments, track cargo, and execute all aspects of transportation logistics.
- Improve and Personalize Services: To understand your preferences and tailor our offerings, update our platform, and develop new features for greater efficiency in supply chain management.
- Communication: To communicate with you regarding your services, provide updates, respond to inquiries, and send important service-related notices.
- Security and Fraud Prevention: To protect our services and users from security threats and fraudulent activities.
- Compliance: To comply with legal obligations, regulatory requirements, and industry standards within the logistics and transportation sector.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third parties under specific circumstances:
- Service Providers: We work with third-party service providers (e.g., freight carriers, customs brokers, IT service providers) to perform functions on our behalf. These partners are legally bound to protect your data and only use it for the purposes specified by us.
- Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change of ownership or control.
Data Security
The security of your personal data is paramount to us. We implement robust technical and organizational measures designed to protect your information from unauthorized access, accidental loss, disclosure, alteration, or destruction. These measures include encryption, access controls, secure server environments, and regular security audits, all tailored to the sensitive nature of supply chain data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This period is determined by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.
Your Data Protection Rights (GDPR)
Under the GDPR, you have several rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at our physical address: 2 GOLD ST NEW YORK 10038 NY, or by phone: +1 (212) 313-6656. We will respond to your request within one month.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Address: 2 GOLD ST NEW YORK 10038 NY
- Phone: +1 (212) 313-6656
Last updated: February 14, 2024